Fast answers, simple explanations, smart solutions—everything you need in our Frequently Asked Questions.
You can update InvoiceClipz through the Google Play Store or Apple App Store by checking for updates in the app store.
If you forgot your password, use the Forgot Password option on the login screen to reset it. If you need further help, use the Help section in the app.
Yes, you can log in with the same account on multiple devices, and your data will sync automatically.
Yes, an internet connection is required to sync data, generate invoices, and access cloud-based features.
You can contact support through the Help section in the app.
Some features may work offline, but you need to be online to save invoices, sync data, and process payments.
The Labour Days feature helps subcontractors track where their team has worked. This makes it easier to generate a wages sheet when it's time for payments.
1.Select the date using the date selector. 2.Choose the project where your team worked. 3.Tap on a labour team member to mark them as having worked on that date at that project.
Yes use the 'Previous Day' and 'Next Day' buttons to navigate or tap the date to select a specific one.
Use the filter options below the project selector to quickly find specific team members based on their assigned status.
Yes tap on the team member again to remove their attendance for the selected project and date.
Once labour days are recorded you can generate a wages sheet for quick and accurate payroll processing based on actual attendance.
Go to the Quotation screen, select a project and a client, then add items using the 'Select Item Description' dropdown or enter a quick description manually. Enter quantity, rate, unit, and category, then tap 'Add to Quotation'.
Use the 'Select Item Description' dropdown to pick a predefined item or tap 'Enter a Quick Description' to add a custom one. Fill in the quantity, rate, unit, and category, then press 'Add to Quotation'.
Yes, you can add a project or client without leaving the invoice screen. Tap the plus (+) icon next to the dropdown to add a new project or client.
Yes, when you select a project or client, a pencil icon will appear. Tap the pencil to edit the selected project or client without leaving the quotation screen.
Yes, you can. Tap the plus (+) sign next to the list of descriptions to add a new one.
The category selection helps organize items in the quotation according to predefined work types, making it easier for clients to understand.
Yes, tap on any item in the 'Items on this Quotation' section to edit the description, quantity, rate, unit, or category.
Tap the red trash icon next to the item you want to delete.
Once you've added all items, tap 'Share' at the bottom to send the quotation via WhatsApp, email, or other apps.
Tapping 'Next Quote' lets you create a new quotation without leaving the current quotation screen.
Go to the Invoice screen, select a project and a client, then add items using the 'Select Item Description' dropdown or enter a quick description manually. Enter quantity, rate, and unit, then tap 'Add to Invoice'.
Use the 'Select Item Description' dropdown to pick a predefined item or tap 'Enter a Quick Description' to add a custom one. Fill in the quantity, rate, and unit, then press 'Add to Invoice'.
Yes, you can add a project or client without leaving the invoice screen. Tap the plus (+) icon next to the dropdown to add a new project or client.
Yes, when you select a project or client, a pencil icon will appear. Tap the pencil to edit the selected project or client without leaving the invoice screen.
Yes, you can. Tap the plus (+) sign next to the list of descriptions to add a new one.
Yes, tap on any item in the 'Items on this Invoice' section to edit the description, quantity, rate, or unit.
Tap the red trash icon next to the item you want to delete.
The Invoice Total at the bottom of the screen shows the total sum of all added invoice items.
Once you've added all items, tap 'Share' at the bottom to send the invoice via WhatsApp, email, or other apps.
Tapping 'Next Invoice' lets you create a new invoice without leaving the current invoice screen.
This setup allows you to add your company name, logo, address, and contact details, which will appear on your invoices and quotations.
On Step 1, tap on the camera icon to select a logo from your device. The logo will be displayed on your invoices and quotations.
On Step 2, enter your Street Number and Name, Suburb, City, and Province. You can also select Towns to specify areas where your business operates.
Selecting towns helps potential customers find your business in their area when searching for services.
On Step 3, enter your Cell Phone Number, Other Telephone Number (if applicable), and Email Address. These details will be visible on your invoices and quotes.
Yes, all company details, including your logo, address, and contact details, can be updated anytime in Settings.
The Referral Wallet tracks earnings from users who subscribed using your referral code. You can withdraw your balance once you reach the minimum payout threshold.
When someone subscribes using your referral code, you earn a commission per active user. Users with inactive subscriptions do not contribute to your earnings.
You earn a fixed amount per referred user who has an active subscription. The green box shows the monthly amount you are currently earning.
The 'Possible Earnings' amount (in red) shows how much you could earn if all your inactive referrals resubscribe.
Once your Wallet Balance reaches R150, you can tap Withdraw to request a payout to your linked bank account.
Tap Withdrawal Transaction History to view past payouts and pending withdrawal requests.
This feature allows you to quickly enter a service description for an invoice or quote without selecting from a predefined list.
Type your description in the input field and tap USE to add it to your invoice or quote.
The Suggest button provides AI-powered suggestions to improve spelling, clarity, and professionalism in your description.
Tap USE next to any suggested description to apply it to your invoice or quote.
Yes, after selecting a suggested description, you can edit it in the input field before confirming.
Tapping Cancel closes the Quick Description window without saving any changes.
Enter the amount you want to withdraw and tap WITHDRAW. The system will deduct a fixed withdrawal fee before processing your request.
The minimum withdrawal amount is R150. You cannot request a withdrawal if your balance is below this amount.
Yes, a fixed withdrawal fee of R5.00 applies to every transaction. This fee is deducted from your available balance.
Your remaining balance is the total available balance minus the withdrawal amount and the fixed withdrawal fee.
Withdrawal processing times follow normal banking processing hours, which means delays may occur on weekends and public holidays.
Once a withdrawal request is submitted, it cannot be canceled. Please ensure the details are correct before confirming.
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